Training and Skills Development

What we do

Professionals need to be multi-skilled and capable of keeping up with clients’ changing demands. They have to sell, negotiate, manage profitability, foster the skills of their team and deliver commercial advice to their clients.

To address this challenge, Meridian West delivers a bespoke training programme which integrates the firm’s employee and client insight with our own comprehensive knowledge of professional services concerns. The results are synthesized into ‘little BIG things’ – small changes employees can make, resulting in tangible improvements for clients.

Client acquisition and retention

Taking Account Management to the next level for marketers

How to conduct client feedback interviews

Pricing and project management

How to position yourself as a thought leader

Delivering commercial advice

Why is Meridian West’s training programme unique?

We understand the pressures that employees face as they try to continue with the day job whilst adapting to new client demands, so our training is designed to be easily adopted by clients. We also encourage senior engagement in the training as it exemplifies its importance and has ripple effects across the firm.

Meridian West is associated with a number of expert trainers and former professionals from firms such as Freshfields, KPMG, BAE Systems and Mercury Asset Management. Their credentials help to deliver training that is rooted in professional experience and delivered with the client in mind.

We create a bespoke curriculum for you based on your clients’ feedback and verbatim comments. This resonates more with employees and demonstrates to clients that their needs are being addressed.

We help employees to adopt ‘little BIG things’, small behaviour changes with a big impact. It creates opportunities to share best practice, offer solutions for tricky situations and develop consistent actions across the firm.

Skills development and coaching delivered by former professionals. We give you access to a wide variety of our course materials including self-diagnostic tools, benchmarks, case studies and videos.

Who is the training designed for and how is it delivered?

  • We train professionals including lawyers, accountants, management consultants, and wealth managers.
  • We also support business functions including Marketing, HR and finance staff.
  • Training is available for senior employees needing targeted skills coaching, to the more junior entry-level employees in need of a well-rounded curriculum.
  • Our programmes are scalable and can be delivered to individuals or to the wider employee base across scheduled workshops.

Case study

Our Trainers

Ben Kent: Client Centricity, Commerciality and Innovation.

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John Rowley: Project Management and Account Management.

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Stephen Newton

Stephen Newton: Business Development and Client Acquisition.

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Adrian Furner

Adrian Furner: Commerciality and Innovation.

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Alastair Beddow: Thought Leadership and Account Management.

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