Moderated by: Ben Kent (Meridian West) and Abby Winkworth (Ambire Advisory)
Co-presenter (TBC): James Stringer (Moment Associates)
Overview
The traditional model of juniors learning client handling by watching their partners is no longer enough. Remote working and generational change have thinned out the informal exposure that used to build these skills. Meridian West’s Client First research, produced with Queen Mary University of London, King’s College London and PQE.legal, shows the cost:
Lawyers with limited client exposure report 53% day-to-day career satisfaction, against 92% for those with regular client contact.
Only 31% regularly research their clients’ businesses, even though 87% usually or always meet delivery deadlines.
Client exposure doesn’t come automatically with seniority. It depends on deliberate opportunity and role design.
This over-breakfast roundtable is for firm leaders who want to identify where the gap sits in their own firm and what to change.