Brenda is a former Fasken CMO and LMA President. When not running her flower farm on Vancouver Island, Brenda is passionate about Service Excellence, Innovation, Training and helping firms to elevate their client listening strategies. Brenda also works with DCM Insights as an Activator coach and is a Crisis Communication and Brand expert.

Illitch is the CEO of AI and research firm Rubiklab. Together with Meridian West, he developed CoreClarity – our innovative analysis tool for professional services and B2B. With a deep grounding in market research, Illitch and his company are true innovators, harnessing the power of AI without negative side effects.

Stephen is a business development specialist and former Operations Director at Schroder Investment. He is a qualified Coach and Mentor and has been working with Meridian West for many years on a variety of global training and consulting projects, including Big 4.

Matt owns the PR firm Coast Communications, a full service PR consultancy, and is Editor of PM Forum magazine. Matt has worked with Meridian West on various Thought Leadership projects ensuring coverage and traction.

Fred Moore is the founder of Big River Strategic Advisors, helping professional services firms grow through deep client insight. Rooted in the belief that People Believe People, Fred developed the Vision in Action (VIA) process to bridge the gap between how firms see themselves and how clients actually experience them. Drawing on 20 years in advertising at agencies including BBDO, Saatchi & Saatchi, and Publicis, he transforms candid client conversations into strategic advantage.

Jonathan Fox is the  only person in the world who has run a commercial law firm, a major barristers' chambers and a Top 20 UK accountancy practice. He is now running his own Consultancy firm providing various talent services and provides Partner support. He is a passionate advocate of Client Listening having championed CX implementations in his previous firms.

Stuart is a co-founder of Table13, a boutique strategy consultancy working with law firms and legal teams to innovate with the technologies that will transform their legal service delivery. Combining practical expertise in computer science, law firm management, legal tech, operations and training with an understanding of the interplay between strategy, knowledge and change in the sector.

Stefanie is a Partner at Venturis Consulting Group and has been working in the legal industry for 25 years and in the non-profit area for more than 10 years. In the legal market, her focus is on developing strategies to achieve and sustain profitable revenue growth aligning law firms' objectives with client expectations and needs and creating the organisational structures to achieve this. Stefanie combines client and market insight and sound commercial judgement with a profound understanding of how legal partnerships operate in Germany, across Europe and at a global level.

Roy is an English solicitor. He was formerly a partner in the London and overseas offices of Baker McKenzie and has more than 25 years of experience covering corporate finance, M&A, joint ventures and investments, corporate governance and commercial litigation.  He has been extensively involved in training and mentoring lawyers for many years and currently works as a consultant and board adviser.  He attended Cambridge University and the College of Law in London.

Alejandro is the CEO of Buenos Aires based Research Consultancy Latin Brains. He works with top law firms to provide client intelligence.