Meridian West’s CLIMB benchmark, the most comprehensive study of client listening maturity across law, accountancy, financial services and consultancy firms, tells an encouraging story. Firms across the profession are investing in client listening, and the ones getting it right are unlocking real commercial advantage, stronger client relationships, sharper strategic insight, and a lasting edge over competitors.
Join us on 29th September 2026 for an interactive webinar with Brenda Plowman and Silvia Grigoroiu, where we will bring the CLIMB findings to life and show you what is genuinely working for the firms leading the way.