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Client First Diagnostic

Tuesday 14th April 2026
4:00 pm - 4:30 pm GMT
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Our events are free to attend and open to anyone working in professional services or B2B.

As places can be limited, simply register your interest and we’ll confirm whether we’re able to accommodate you.

Feedback from previous participants

Thank you very much for including me in this thought-provoking discussion. It was great to hear all the different approaches to addressing our common challenges.
Helen Galanis
Helen GalanisBrand Strategy / Marketing Leadership
Great insights and a really informative discussion.
Freddie Hospedales
Freddie HospedalesMarketing Leader – Energy Sector
Thanks to everyone for an insightful session on client listening engagement. It was inspiring to hear your experiences, and recognise the shared challenges…
Elizabeth Roberts
Elizabeth RobertsAssociate Director, Client Listening
Fantastic session. Thanks to the wonderful leaders in the room for sharing their insights and listening to mine. All over a yummy breakfast.
Sally SadeehMarketing & Communication Director Real Estate
Thank you for hosting! So useful to hear the insights from around the table
Sheila SpezialiDirector of Client Development
Thanks to all the team for the great event. Such interesting conversations, especially around AI and measuring success. It was a pleasure to take part.
April French FurnellHead of Content, Strategic Projects
Great to hear everyone's perspectives across different industry sectors. Thank you Meridian West - very enjoyable!
Paula MargolisInternational Client Knowledge Lawyer
Lovely to reconnect as well as connecting with some new faces too. Plenty of food for thought and great ideas, tips and examples of successful practices.
Kim ThainSenior Client Engagement Manager
Fantastic discussion. Making thought leadership differentiated and meaningful in a world where, shall we kindly say, there are many voices, is not without its challenges.
Jamie LyonGlobal Head of Skills, Sectors & Technology
Thank you for today's session, great discussion!
Sabina HowellGlobal Marketing Manager
A terrific discussion from a great panel.
Matt BaldwinManaging Director, Coast Communications
Great group, bringing diverse experience to the table; and open, lively and entertaining discussion.
Andrew WhiteEducator and former Law firm partner
Thanks again Meridian West! Great format and insightful as ever!
Raoul de LantsheereMarketing & CX
Thank you for organising a great breakfast roundtable this morning, I really appreciated the diverse perspectives shared.
Rosie UrquhartMarketing, Events & Business Development
Real pleasure to join the session - great discussion and many great takeaways.
Christopher Howard FHEA University Partnerships Director at BARBRI
Great conversation among like minded people. Thanks guys!
Gordon GlenisterAuthor & Creator, Economy Expert, Influencer, Strategists, Membership World
Thank you, it was a great discussion.
Catherine ClaridgePartner, Client Development at Knight Frank
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Client First Diagnostic

Tuesday 14th April 2026
4:00 pm - 4:30 pm GMT
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